Careers with iHerb

Come Grow With Us!

Mission Statement: Providing the best overall value for natural products through "e-simplicity."


About iHerb Inc.

iHerb Inc.​ is a leading online retailer of nutritional supplement and wellness products (vitamins, minerals, herbs, botanicals, bath and beauty, pet care, sports nutrition and children's health).​ Via its e-Commerce website, iHerb.​com delivers 35,000 products from over 1,500 brands direct to the customer in more than 180 countries.​ iHerb carries trusted brands customers love around the world.​


iHerb's growth has been recognized by Internet Retailer as a top 500 e-Commerce provider in North America and recently as a top 300 mobile commerce business in the world.​ In 2013 Google bestowed iHerb with its Google Trusted Store designation having shipped over 1,000,000 orders to customers in the US market with a 98%​ on-time shipping and a 99.​9%​ issue free orders.​


iHerb continues to differentiate itself by thinking above and beyond as an e-Commerce industry leader. From written quality assurances from top brands to employing eco-friendly initiatives—such as using carbon neutral shipments from UPS, and shipping materials developed from recycled newspaper purchased from charitable groups— iHerb leverages its commitment to the environment. While certification is not a requirement for distribution centers, iHerb secured its Good Manufacturing Practices certification for its largest distribution center by the internationally recognized public health and safety organization NSF International.


iHerb is committed to improving the health of its customers each and every day and differentiates the company with a very long history of charitable giving.  iHerb focuses its charitable efforts by changing and making a difference in the lives of children. Specifically, iHerb's charitable contributions have built schools, provided aid to orphanages and helped in famine and earthquake relief efforts.


In addition to competitive wages, iHerb provides employees with a comprehensive benefit package that includes insurance and retirement benefits.


At this time, iHerb does not offer any employer-sponsored work authorization.
All offers of employment are contingent upon the successful completion of a pre-employment drug and background screen.
iHerb Inc.​ participates in E-Verify.​ iHerb Inc.​ is an equal opportunity employer.

Insurance Benefits

iHerb employees enjoy insurance coverage that addresses key benefit areas:

  1. Health (we offer two HMO's and a POS)
  2. Dental (HMO & PPO)
  3. Vision
  4. Company paid Term Life Insurance policy ($50,000) with AD&D as a rider
  5. Voluntary Life (for employee, spouse and children)
  6. Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products
  7. Short and Long-Term Disability
  8. Flexible Spending Account (for covered dependent care and medical expenses)
  9. Colonial Supplemental Benefits

Presently iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family.  Employees become eligible for insurance benefits on the first of the month following their hire date. Insurance benefits and the amount of their coverage vary by location.


Retirement Benefits

iHerb offers two benefits to aid in supporting the retirement needs of its employees.

  1. Safe Harbor 401(k): Employees are eligible to participate first of the month following their hire date. iHerb matches 100% of the first 4% of the employee's contribution. All matching contributions are immediately 100% vested.
  2. Profit Sharing Plan: All employees are eligible for profit sharing after one-year of service with iHerb and vesting occurs over a six-year period. The profit sharing plan contributions are made at the discretion of the company.

Perks

To accommodate the needs of employees in our different locations, iHerb perks vary by location.  For example our California locations offer discounted tickets to Disneyland.  Other locations offer ride-share benefits for commuters and discounts at Weight Watchers.  Many locations offer discounts on movie tickets, car rentals and even services like mobile phone service discounts.


Regardless of your specific location, iHerb offers all employees the opportunity to save up to 25% on all purchases at iHerb.com. If you enjoy a healthy lifestyle, you should consider iHerb. iHerb offers a unique combination of workplace experiences, wages, benefits, and perks to keep you and your family happy and healthy.


Current Job Opening(s):


Customer Service Representative (Bilingual in English & Korean) - Arcadia, CA

Job Summary:

A Customer Service Representative for iHerb provides unparalleled assistance to our customers by responding to inquiries, concerns and/or requests about products and services we offer. Our customer base allows us to have a strong presence internationally that iHerb's representatives are respectively replying to in either English or our customer’s native language. An outstanding Bilingual CSR will always consider the customer first and make sure that all options for the customer are considered to offer the best service possible.


Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12622492


iOS Developer (Contract to Hire) - Irvine, CA

Job Summary:

iHerb.com is seeking a talented iOS Developer to play a key role in the design and development of iHerb.com’s iOS applications. This is an opportunity to make a big impact and see your work used by millions of consumers. The ideal candidate will have a passion for making a positive difference and solving complex problems with a strong background in building best-in-class iOS applications.


Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12405612


Human Resource Generalist- Irvine, CA

iHerb.com is seeking a Human Resources Generalist that will serve as the primary point of contact for HR related issues for the Irvine IT division.

Job Summary:
This position provides strategic and tactical employee relations consultation and resolution to managers and employees including coaching, counseling, performance management, employee development, retention and adherence to company policies and procedures directly related to management or general business operations. This position will also manage HR duties relating to new hire orientation, recruiting, benefits, wellness, employee safety, leave of absence questions, training, employee related suggestions, recognition programs and events.


Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=13844922


Sr. MS SQL DBA - Irvine, CA

Job Summary:

We are currently seeking a Sr. MS SQL Database Administrator who will take responsibility for the installation, configuration, upgrade, administration, monitoring and maintenance of all the databases in our well-established, and growing e-commerce company.


Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12392622


Software Developer - Middle Tier - Irvine, CA

Job Summary:

We are currently seeking a Sr. Software Developer (Middle-Tier) who will be part of an agile development team, designing, building, and supporting applications with n-tier architecture for e-commerce applications based in our Irvine, CA office.


Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12192112


Windows Mobile Developer (Contract to Hire) - Irvine, CA

Job Summary:

iHerb.com is seeking a talented Windows Mobile Developer to play a key role in the design and development of the organizations Windows Mobile applications. This is an opportunity to make a big impact and see your work used by millions of consumers. The ideal candidate will have a passion for making a positive difference and solving complex problems with a strong background in building best-in-class Windows Mobile applications.


Click this link to view detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12452772

iHerb®は、iHerb, Inc. Trusted Brands. Healthy Rewards. and the iHerb.com Trusted Brands. Healthy Rewardsの登録商標です。 それに伴うロゴもiHerb, Incの登録商標となります。


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